Privacy Policy

Last updated November 2, 2026

This Privacy Policy explains how Tenet Inc. (“Tenet,” “we,” “us”), the publisher of Shangri Lingua, handles information in connection with the Shangri Lingua iOS app (the “App”) and this website (together, the “Services”).

1. Summary

2. Information that stays on your device

The words you type, the characters you draw, and the results you look up are processed only on your device. Handwriting is recognized using Apple’s on-device frameworks, and the dictionary is bundled with the App. We do not collect, receive, access or back up any of this information.

3. Information we receive

The App does not send us any information. We may receive information only in these limited cases:

• When you contact us. If you email us, we receive your email address and whatever you choose to include in your message.
• When you visit this website. Our hosting provider, Render, may automatically record standard technical information, such as your IP address, browser type and the pages you request, in server logs used to operate and secure the site. This website does not use analytics or cookies.
• From Apple. If you download the App from the App Store, Apple may provide us with aggregated, anonymized information such as download counts and crash reports, if you have chosen to share them with developers. We cannot identify you from this information. Apple’s handling of your information is governed by Apple’s privacy policy.

4. How we use information

We use the limited information we receive to respond to your requests, provide support, keep the Services working and secure, improve the App, and comply with legal obligations.

5. Legal bases (EEA, UK and Switzerland)

Where data protection laws in these regions apply, we process personal information based on our legitimate interests in operating, securing and supporting the Services, to take steps you request (such as answering your email), or to comply with legal obligations.

6. Who we share information with

We do not sell or rent personal information. We share it only:

• With service providers, such as our website host (Render) and our email provider, who process it on our behalf;
• When required by law, or to protect the rights, safety and property of Tenet, our users or others;
• In connection with a merger, acquisition or sale of assets, subject to this policy.

7. How long we keep information

We keep support emails only as long as needed to help you and for our records. Website server logs are kept only for as long as our hosting provider, Render, retains them under its own data retention policies.

8. Security

Because your searches and drawings never leave your device, they are protected by your device’s own security. We use reasonable measures to protect the limited information we do receive, but no method of transmission or storage is completely secure.

9. Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, please contact us and we will delete it.

10. Your rights

Depending on where you live, you may have the right to access, correct, delete or object to the processing of personal information we hold about you, and to lodge a complaint with your local data protection authority. To make a request, email us at the address below. Since we hold very little information, in most cases there will be nothing beyond any emails you have sent us.

11. International transfers

We are based in the United States. If you contact us or visit this website from elsewhere, your information may be processed in the United States, where data protection laws may differ from those in your country.

12. Do Not Track

We do not track you across websites or apps. This website has no analytics or cookies, so we do not respond differently to Do Not Track signals.

13. Changes to this policy

We may update this policy from time to time. When we do, we will post the new version here and update the date above. Significant changes will be highlighted on this page.

14. Contact us